HOLIDAYS

Holidays are an extremely busy time and book full early. Be sure to get your reservation in as soon as you obtain the dates boarding will be needed.

HOLIDAY HOURS WILL VARY/ CLOSED TO PUBLIC ON ALL MAJOR HOLIDAYS

Deposits are required for a Holiday Boarding Reservations 

(Refundable up to one week in advance of your reservation)

Please remember that the phone rings in the kennel as well as in my home. We would like to remind you not to call the business phone after 10:00 pm. or before 7:00 am. We do not answer the phone after hours. If you call between 6:00 pm and 10:00 pm you may leave a message, but please follow it up with a phone call during business hours to ensure that all of your information was received. 

The kennel operates on a split schedule to help maintain temperature control and to give all pets down time during the day. The hours and requirements of this kennel are in place to make your pets stay with us a safe and enjoyable one. You may inspect our facility during our regular drop off and pick up times. We look forward to serving you in the future.

  After Hours Pick UP

We do understand that occasionally, unavoidable circumstances do necessitate the need for after hours pickup or delivery. These occasions DO NOT include convenience related exceptions. Our fees are there to compensate us for and deter you from taking advantage of our established operating hours

1. After hours pick up or delivery is available by appointment only. This can only be scheduled by Kelly at the time of your reservation.  The owners and staff of Lowe’s Pet Motel reserve the right to refuse service to anyone at anytime.

2. The charges for after hours drop off or pick up are as follows:

• Drop off or pick up after 9:00 am and before 4:00 pm on M,T,TH or F will result in an additional $10.00 Charge.
• Drop off or Pick up after 6:00 pm during the week will result in an additional charge of 1 nights boarding plus $25.00.  After 9:00 am on Saturdays there is 2 night charge plus $25.00.
• Drop off or Pick up of your pet scheduled on a holiday will result in a regular pickup charge to the next business day pickup date plus an additional charge of $50.00. 

3. The following Holidays will not be considered for after hours pick up or delivery:

• Easter Sunday
• 4th of July,
• Thanksgiving Day
• Christmas Day
• New Years Day

                                       Thank You,

                        Kelly Lowe

Lowe's Pet Motel & Grooming is privately owned and operated and reserves the right to refuse service to anyone.